For example - let's say you are a school basketball coach. Under state law, you have to allow students to play, and supply them with anything they might need (except maybe athletic shoes and socks) free of charge. Now imagine that a parent sends you an e-mail saying.
That's the kind of craziness that I'm talking about, and yes I have students/families like that. In fact, it was an e-mail like that one that prompted me to write this post.
Dear Mr. Coach
We are writing to request that you reassign Bobby a new basketball jersey. The one you gave him is used, and he says it has an unpleasant smell. Also, it seems that none of the standard sizes fit his unique frame - he just looks kind of funny in the one he's wearing. Can you have one made that will fit him better? Thank you for your concern in this matter.
Sincerely, Nancy Needy
I haven't responded yet. I think I'll wait until tomorrow - when I've had a chance to cool off a bit.

1 comment:
Wow. Seriously?
I'm not even sure of the tone to take in that response email. I'm interested in hearing how you tackle it. Stop by my room Wednesday and let me know!
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